When dealing with your business, it is hard to be objective. In order to effectively deal with issues, one needs to be able to remove the emotion.

Sometimes it can be helpful to have an outside party read or edit a document or message before it is sent. This can make sure that the message that is coming across is the one you mean to send.

This is where I come in.

I have extensive experience dealing with customer service, difficult customers, difficult humans, and writing.

Please enjoy browsing the site to see some of what I offer, and what people are saying about me, and feel free to contact if you have any questions or would like a quote or advice.